Trust & Safety

Is Wellzy safe?

4.9 · 138 App Store ratings

Last reviewed: June 2026

Wellzy is designed to be safe for everyday wellness support. Conversations are encrypted (Fernet, AES-128-CBC with HMAC), Wellzy does not sell your data, and you can delete your account anytime. The AI is built to encourage healthy coping and to redirect you to emergency resources (like 988 in the US) during crises. Wellzy is not a crisis service and is not a substitute for a licensed clinician.

Privacy and your data

Your conversations are encrypted in transit (TLS) and at rest (Fernet / AES-128). Wellzy does not sell your personal data to third parties, and you can request deletion of your account and associated data at any time.

End-to-end transport security (TLS) and encrypted storage (Fernet)
No selling of personal data
Account and data deletion on request
Data handling aligned with HIPAA, GDPR, and SOC 2 principles

Crisis and clinical safety

Wellzy is built to recognize when a conversation suggests you may need more support and to point you toward human help and emergency resources. It is not equipped to handle emergencies itself.

What Wellzy cannot do

Wellzy cannot diagnose conditions, prescribe medication, or provide emergency intervention. It works best as a complement to professional care.

Controls you have

You decide what you share, you can clear your chat history, and you can delete your account. The free tier requires no credit card and the web experience can be used without an account.

Frequently asked questions

Does Wellzy sell my data?

No. Wellzy does not sell your personal data to third parties.

What happens if I tell Wellzy I am in crisis?

Wellzy is designed to encourage you to reach out to emergency services and crisis lines such as 988 (US) and to seek a licensed professional. Wellzy is not a crisis service.

Can I delete my data?

Yes. You can delete your account and associated data at any time.

Wellzy is not a crisis service. If you are in crisis or thinking about harming yourself, please contact emergency services or a crisis line right away — in the US, call or text 988 (Suicide & Crisis Lifeline), or text HOME to 741741. Wellzy is designed to complement, not replace, licensed mental health care and emergency services.

Start feeling a little lighter — free

Talk to Wellzy's AI for support with anxiety, stress, low mood, and sleep. No signup or credit card needed to begin, and a free tier you can keep using.

Start free chat → Download on the App Store